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JOHN on Sep 27, 2016


I guess you can't be excellent in all things, all the time, but I'm not sure that a good rating is not better then other vendors. I bought two pairs of goggles. I couldn't get them to fit; either my face was wrong or the goggles were wrong. I asked to return the goggles, and was told I could return the pair that I had not opened. I kind of agree with that, but I am still out over $20 for a pair of goggles that won,t ever be used. Returning the unopened pair was not very easy (finding a shipping package, and standing in line at the post office. The USPS had the package and the best rates, but I was still out over $28 dollars of over a $40 purchase of goggles. I think that a better way of handling returns and unsatisfactory purchases could be found, but then again, maybe not. Overall, I'm not sure, if you are not as good or better then other e-stores. Either way, I think that you are good Vendor for swimwear, but you could be great with a little tweak, here and there. Will remain a customer now, Jen

SEAN on Sep 26, 2016


Ordered a bunch of pairs of Swedes for my swimmers. Can't beat the price and the delivery was fast.

Mitch on Sep 22, 2016


My issue is with the product. Did not meet my expectations. As a result, the cost to ship to/from Swim Mall was significant for the cost of the item.

JODI on Sep 22, 2016


we had never ordered fins before so I called to get info on the products and the delivery. The gentleman I spoke to was efficient and helpful and I received the fins 2 days later, in time for the swim team's first practice. Watching my daughter fly with those fins on her feet was priceless.

PAUL on Sep 21, 2016


As usual, everything came on time and as expected.