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CUSTOMER REVIEWS

JOHN on Sep 27, 2016

★★★★

I guess you can't be excellent in all things, all the time, but I'm not sure that a good rating is not better then other vendors. I bought two pairs of goggles. I couldn't get them to fit; either my face was wrong or the goggles were wrong. I asked to return the goggles, and was told I could return the pair that I had not opened. I kind of agree with that, but I am still out over $20 for a pair of goggles that won,t ever be used. Returning the unopened pair was not very easy (finding a shipping package, and standing in line at the post office. The USPS had the package and the best rates, but I was still out over $28 dollars of over a $40 purchase of goggles. I think that a better way of handling returns and unsatisfactory purchases could be found, but then again, maybe not. Overall, I'm not sure, if you are not as good or better then other e-stores. Either way, I think that you are good Vendor for swimwear, but you could be great with a little tweak, here and there. Will remain a customer now, Jen

SEAN on Sep 26, 2016

★★★★★

Ordered a bunch of pairs of Swedes for my swimmers. Can't beat the price and the delivery was fast.

Mitch on Sep 22, 2016

★★★★

My issue is with the product. Did not meet my expectations. As a result, the cost to ship to/from Swim Mall was significant for the cost of the item.

JODI on Sep 22, 2016

★★★★★

we had never ordered fins before so I called to get info on the products and the delivery. The gentleman I spoke to was efficient and helpful and I received the fins 2 days later, in time for the swim team's first practice. Watching my daughter fly with those fins on her feet was priceless.

PAUL on Sep 21, 2016

★★★★★

As usual, everything came on time and as expected.